Rox supports multiple third party call recording tools such as Gong, Avoma, and Attention. This document outlines how to connect these tools to Rox so that your transcripts are available in the Rox platform and provide our agent swarm with the most accurate context to empower your sellers.
If you wish to connect a call recording tool other than those mentioned above, please reach out to the Rox team.
Steps to connect
Navigate to the Settings page
Go to Integrations
Click on Connect
Navigate to the respective platforms' documentation for instructions on how to generate a token