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When should I use a custom agent?

Use a custom agent when you catch yourself saying:

  • “we should do this every time”

  • “someone should get notified when this happens”

  • “why are we still doing this manually”

  • “I wish this just happened automatically”

The best agents usually have three things in common:

  • the task happens repeatedly

  • the task follows a recognizable pattern

  • the value comes from doing it quickly and consistently

Good agent candidates include:

  • pre-meeting prep

  • post-meeting follow-up

  • transcript summaries and action items

  • deal alerts

  • weekly or daily reporting

  • routing signups, leads, or submissions

  • Slack or email notifications

  • recurring team reminders

  • agents triggered by webhooks

Start with something repeatable. Start with something valuable. Start with something your team already wishes would happen on its own.

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